Business processes involve resources, such as people, computers, and data and document collections
Indicate whether the statement is true or false
TRUE
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M&M allows consumers to put names and works on their candy, this is an example of ________
A) product personalization B) brand personality C) personality traits D) extroversion personality
Answer the following statements true (T) or false (F)
1. An example of external failure costs is the cost of handling product warranties. 2. Activities to fix price are included in calculating the cost of quality. 3. Edwards Deming taught statistical quality control methods to the Japanese after World War II. 4. The Union of Japanese Scientists and Engineers instituted the Deming Prize. 5. Quality inspectors work for free is true regarding the phrase quality is free.
In a highly regulated, monopolistic industry, such as the electrical utilities, a cost management system (CMS) is
a. of no use because there is no attempt to control costs. b. of little value because costs are passed along to the customers. c. essential because of the need to provide the highest degree of cost efficiency possible in order to benefit the customers. d. critical to the needs of managers which make decisions at various levels within the organizational hierarchy.
Which of the following is NOT a category to use when evaluating the credibility of a web source??
A) ?Design B) ?Authority C) ?Accuracy and Reliability D) ?Coverage