In what way does listening differ from hearing?
A) hearing processes sounds, listening interprets the meaning
B) hearing is sensory and listening is nonsense
C) listening is used for speeches, hearing is used for conversations
D) listening is physiological, hearing is psychological
E) everyone can hear but not everyone can listen
A
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When Frank fails his math class in the fall semester, he blames it on his teacher. When he
passes math the next semester, he prides himself on his hard work. His self-concept is affected by A. self-serving bias. B. self-fulfilling prophecy. C. rational-emotive behavior. D. impression management.
A(n) ________ is a planned and purposeful interaction between two parties in which
questions are asked and answers are given. Fill in the blanks with correct word
According to the text, adult learners in the workplace
A) will automatically give you the benefit of the doubt and assume that you are going to teach them valuable information. B) prefer an academic environment to a relaxed, "comfortable" environment. C) are mature enough to learn quickly, so they don't need many examples, activities, or interaction opportunities. D) would rather focus on straightforward content than on problem-solving applications. E) are likely to be self-motivated to learn and apply the material if they perceive that it is relevant to their goals.
When you first walk into an interview or a sales situation, the most essential, important thing to do to make an impression is which of the following?
A. Greet the person by giving them a friendly hug. B. Engage them in flattering conversation. C. Explain why you are there. D. Give a firm handshake