How has Wegmans created a strategy-supportive reward structure?

What will be an ideal response?


See Illustration Capsule 11.2. A system that provides rewards and benefits substantially lower than supermarket industry averages in order to boost profit margins is ostensibly not a major hallmark of Wegmans Food Markets. To create a strategy-supportive system of rewards and incentives, a company must reward people for accomplishing results, not for just dutifully performing assigned tasks. Showing up for work and performing assignments do not, by themselves, guarantee results. To make the work environment results-oriented, managers need to focus jobholders' attention and energy on what to achieve as opposed to what to do.

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According to research evidence, in which situation would an employer most have to guard against raters giving unfair low performance ratings to black employees?

A. when most of the employees in a work group are white B. when supervisors have received rater training C. when the federal government's Uniform Guidelines do not apply to performance ratings D. when most of the employees in a work group are male E. when the performance management system is legally defensible

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Malik and his managers spent a large sum of money on the new training program, and they feel that there has been little improvement as a result of the investment. The training is scheduled to continue for two more months, and Malik feels that the company has already spent too much money on the training to simply abandon it. Malik is experiencing

A. blind bias. B. a training trap. C. confirmation bias. D. sunk-cost bias. E. a catch-22 effect.

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Calvin Corp was organized on January 1 to operate a taxi service. For each of the following business activities, please indicate whether it is a financing (F), investing (I) or operating (O) activity. A. Issued shares of stock to each of the five

owners. B. Purchased five automobiles to use as taxis. C. Paid the first month's rent for a garage. D. Obtained a loan from the bank. E. Received cash from a customer for a 10-mile taxi ride. F. Paid the drivers wages for the first week. G. Purchased a fueling station to install at the garage (includes a 500 gallon tank). H. Declared and paid cash dividends to the owners after the first month's operations. I. Paid cash to repair the brakes on one of the taxis. J. Bought land for a future taxi office.

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Which of the following is the term for resellers, brokers, and facilitators that improve the effectiveness of a marketing channel?

A) third-party logistics providers B) channel leaders C) channel intermediaries D) logistics managers E) consignees

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