The suggestion that you resist solutions to manage the conflict until both you and the other

person fully understand the problem and each other?s goals is part of ________.

A) managing the emotions B) managing the goal(s)
C) managing the problem D) managing the conflict style


C

Communication & Mass Media

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Sally, a reporter for the Daily Sun, is at a detective’s desk in the police station. There is an official folder open on the desk. Without touching the folder, Sally is able to see a document containing the name of a minor who had been arrested for burning down his parents’ garage. Sally writes a story about the arrest, including the minor’s name. The minor’s parents sue Sally and the Daily Sun for private facts. Sally and the Daily Sun will ______.

a. win because minors cannot bring lawsuits b. win because Sally lawfully obtained, and the Daily Sun published, truthful information from a public record c. lose because Sally did not have the police detective’s permission to look at the document in the folder d. lose because it is against the law to reveal the names of minors arrested for committing a felony

Communication & Mass Media

Brendan argues, in his persuasive speech, "What starving people need first is food and clean water; not counseling about the sad state of their governments; not advice about ways to attract new industry; and not pity over the loss of their self-esteem'' What principle of persuasive speaking is Brendan effectively utilizing?

a. the principle of cognitive dissonance and negative motivation b. the principle of presenting more advantages than disadvantages c. the principle of creating gradual, rather than sudden, change in listeners d. the principle that basic needs must be satisfied before higher-level ones

Communication & Mass Media

Ethical persuasion relies most heavily on which form of proof?

A) ethos B) logos C) mythos D) pathos

Communication & Mass Media

A speaker whose sentences were very similar to those used in a news article would be _____, if he or she did not acknowledge that the phrasing came from the article

A) accommodating B) paraphrasing C) patchwriting D) misattributing

Communication & Mass Media