A ________________________ agreement occurs when a union convinces an employer not to take a position either way in a union election.
Fill in the blank(s) with the appropriate word(s).
neutrality
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Personalized service
A. depends on the judgment and capability of service providers. B. is more consistent than standardized service. C. does not require trained employees. D. increases the consistency of service quality. E. is based on establishing a set of rules for providing service.
If a surgeon makes a mistake—he removes one patient's left leg when he was to remove the patient's tonsils—that surgeon will likely face an action for:
A) strict liability. B) medical malpractice. C) breach of liability. D) intentional tort.
The duty of fair representation created by the NLRA requires that
a. a union treat all members fairly, impartially and in good faith. b. a union must pursue any member's grievance against the employer. c. an employer, in communications with employees during a union organizing effort, must fairly represent the effects it believes a union will have on the company. d. the NLRB certify only proposed bargaining units that it thinks the union can properly represent.
An operations chart, or right-hand/left-hand chart, points out wasted motion and idle time
Indicate whether the statement is true or false