Answer the following statement(s) true (T) or false (F)
1. Company acquisitions and benchmarking are rarely used to obtain new product ideas.
2. A service blueprint shows the interactions between a service provider and the customer as well as activities that do not involve direct contact with the customer.
3. The line that delineates between the activities that the customer sees and those not seen by customers is the line of no return.
4. After pilot manufacturing is completed, the next step is to move immediately to full-scale production.
5. The simultaneous design of products and their manufacturing and support processes is known as concurrent engineering.
1. False
2. True
3. False
4. False
5. True
You might also like to view...
Explain how the core product, supplementary services, and delivery processes are integrated in the context of an overnight hotel stay
What will be an ideal response?
A buyer who rightfully rejects goods must notify the seller of the reasons for rejection to
preserve the buyer's rights. Indicate whether the statement is true or false
Which of the following statements regarding segmentation bases is most accurate?
A. Marketers should use segmentation bases in this order to reduce potential costs: behavioral, demographic, psychographic, and geographic. B. Behavioral segmentation is based primarily on personality. C. The identification of demographic variables is more objective than the identification of psychographic variables, which is more subjective. D. Psychographic segmentation is based primarily on product features. E. The identification of psychographic variables is more objective than the identification of demographic variables, which is more subjective.
________ is a mathematical technique designed to help operations managers plan and make decisions necessary to allocate resources
Fill in the blanks with correct word