Understanding computers and digital technologies can help you achieve your personal and professional goals.
Answer the following statement true (T) or false (F)
True
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Answer the following statements true (T) or false (F)
1. Satisfaction with service recovery efforts decreases as the amount of time it takes to provide a resolution increases. 2. What matters to guests is to receive a fair settlement for a service failure, even if the organization makes the settlement reluctantly. 3. Interactional justice seems to be the most influential. 4. Research shows that more than half of organizational efforts to respond to consumer complaints make things better. 5. A guest failure is a great opportunity for the organization.
What are the three early leadership perspectives that focus on different ways in which a great leader is created?
a. Trait, behavioral, and contingency theories b. Drive, knowledge, and cognitive theories c. Initiating structure, consideration, and cognitive theories d. Transactional, visionary, and empowering theories
Identify a merger of substantial not-for-profit enterprises that occurred 3-5 years ago. [Note: The UK Charity Commission: http://www.charity-commission.gov.uk provides online access to the reports filed by registered charities in England and Wales, for example.] Track its progress, looking particularly for changes in senior personnel and to mission. Has the merger improved the combined resource and capability base and/or the scale and scope of activities? Was the merger justified?
What will be an ideal response?
The American Medical Students Association has taken no position on perks from pharmas for docs
Indicate whether the statement is true or false