In organizational culture, ______ represent the way people believe they ought to behave, and beliefs represent “if, then” statements like “If I do X, then Y will happen.”
A. values
B. systems
C. investments
D. resources
A. values
You might also like to view...
In the long run, a growth-oriented market strategy will shift from an offensive strategic market plan to a defensive strategic market plan
Indicate whether the statement is true or false
Enforcement of the ethics code is essential to be effective. Which of the following elements of compliance is not relevant?
a. Top management and their supervisors participating in the same programs as employees b. Static and not updated c. Consistency in enforcement d. Clarity of the code contents
______ occur when group members fall into two, nonoverlapping cultural categories, as opposed to many cultures and individuals sometimes identify more strongly with their cultural subgroup than with the task group as a whole.
A. Subgroups B. Overlaps C. Faultlines D. Diversity
Internet buyers are sometimes surprised to see online retailers using information about their past purchases to customize promotions targeted to them the next time they visit the retailer's website. The retailer is using the information to
A. reward customer loyalty. B. increase the share of wallet from their best customers. C. comply with Homeland Security requirements. D. create traffic in their brick-and-mortar stores. E. shift from a general merchandise retailer to a private-label retailer.