What does poka-yoke mean in English?
a. Mistake proofing
b. Mistake guarantee
c. Mistake identification
d. Mistake acceptance
a. Mistake proofing
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Customers who view a service as homogeneous ________
A) only patronize a preferred service provider B) judge services on the basis of the providers C) care less about the provider than about the price D) pick a service provider based on functional attributes E) opt for the service with the highest price, irrespective of quality
A retailer that wants to target prospective grooms between the ages of 21 and 40 who are within six months of their marriage is using ________ segmentation to define its target market
A) lifestyle B) behavioral C) socioeconomic D) demographic E) ethnicity
The main difference between merchant wholesalers and other wholesalers is that merchant wholesalers
A. have the lowest operating expenses as a percent of sales. B. are willing to perform retailing functions also. C. are more aggressive at selling than agent wholesalers. D. own (take title to) the products they handle. E. offer fewer wholesaling functions.
In a negligence case, the plaintiff must establish A) duty, strict liability, causation, and injury
B) mens rea, breach, foreseeable harm, and injury. C) duty, actus reus, foreseeable harm, and causation. D) duty of due care, breach, factual cause, foreseeable harm, and damages.