Communication can be viewed as a circular process because
A. during feedback, the receiver can be viewed as the source of the message while the original source becomes the receiver.
B. the message goes from encoding by the source to decoding by the receiver.
C. during a personal selling situation, both verbal and nonverbal feedback can be very fast and immediate.
D. channel capacity is determined by the least efficient component.
E. the message goes from person to person.
Answer: A
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Union contracts are:
A. Legally enforceable for both employees and employers. B. Largely voluntary agreements that neither party is required by law to follow. C. Not allowed by law. D. Legally enforceable for the employees only.
A company striving for a traditional appearance in its letter format would most likely use
a. block format without paragraph indentions. b. block format with open punctuation. c. modified block format with open punctuation. d. modified block format with mixed punctuation.
Which unique characteristic of services means consumers must be present during the production?
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