Explain how managers should delegate, including the steps of the delegation process, as well as situations in which delegation is inappropriate.
What will be an ideal response?
The first step in the delegation process, defining the goal, requires the manager to have a clear understanding of the outcome he or she wants. Then the manager should select a person who is capable of performing the task; ask for that person's views about suggested approaches to achieving the goal; and give them appropriate authority, time, and resources to carry out the task successfully. The manager and the subordinate should work together and communicate periodically about the assignment: progress, problems, and ideas. Some tasks, such as disciplining subordinates and conducting performance reviews, should not be delegated.
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A person may choose a sales career because he/she desires:
A. a job that is unchanging and requires mastery of a minimal number of skills. B. the minimal challenges it offers. C. the rewards offered by a career in sales. D. the limited hours of work. E. the freedom of being self-employed.
Clearwater Hampers is a small British company that sells luxury food and drink in various combinations in picnic hampers. Food and wine are seen as classic, fail-safe gifts in a market where present-buying is increasingly tricky. Corporate customers, both in the United Kingdom and abroad, are important to the business. Clearwater has had several orders for more than a quarter of a million dollars. The company's leading salesperson, Peter Austin, is preparing the approach he will use during his first sales call with the CEO of Diamonite, a company that specializes in designing, manufacturing, and installing aircraft interiors for executives and heads of state.What type of approach will Austin be using if he enters the CEO's office and says, "Good morning. I'm Peter Austin from Clearwater
Hampers." A. Self-effacing B. Curiosity C. Situational D. Neutral E. Introductory
Which of the following is NOT an organizational pattern that would lend itself well to a speech on an event or a person?
a. Topical b. Spatial c. Causal d. Chronological
Maximization Of Work Team Effectiveness Joseph was appointed captain of his office cricket team. In his first week as captain of the cricket team, Joseph noted that the team was not up to corporate standards. It has been a while since they played
together as a team, and the team lacked match practice. There was also a lot of fighting within the team. Andrew and Jack, the opening batsmen for the team, do not get along well with each other. This tension between the opening pair caused a lot of friction in the team. The team's morale was down and lacked motivation for the upcoming corporate tournament. However, Joseph knows what the team is capable of winning if they play together as a team. What should Joseph do to maximize the team's effectiveness?