Which is NOT an important small group outcome of small group problem-solving?

A. productivity
B. quality
C. consensus
D. member satisfaction
E. negotiation


ANS: e

Communication & Mass Media

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You can enhance your objectivity by:

A. Sticking to your opinion so people know you aren't wishy-washy B. Learning to study and examine all sides of issues C. Acting enthusiastic and involved in the subject D. All of the above E. None of the above

Communication & Mass Media

The major criticism of Organizational Culture Theory is that

A. the theory lacks heuristic value B. the theory has not stood the test of time C. the theory lacks consistency because stories may not have shared meaning D. the theory views organizational life as too complex to study systematically

Communication & Mass Media

Messages that appeal to values can be very effective in political campaigns

Indicate whether the statement is true or false

Communication & Mass Media

According to Fine and Buzzanell (2000, p. 157) what do "leaders who serve" experience?

A) struggle for fundamental change. B) humbleness in knowledge that the server is an instrument of change. C) both A and B D) neither A nor B

Communication & Mass Media