Under the FTC's Used Car Rule the Buyer's Guide must contain:
a. a promise to pay for all repairs required in the next 30 days b. the color of the car
c. warning that oral promises are difficult to enforce, with a suggestion to get all promises in writing d. all of the other specific choices are required
e. none of the other specific choices are required
c
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Doing a communication audit of the company:
A) should include content analysis of messages to evaluate consistency, clarity, and tone. B) will assess the quantity and quality of information flow. C) should seek to answer the question, "Does this information exceed expectations?". D) All of the above.
_________ captures the perceived continuity or growth in the relationship between two firms. It entails a desire to develop a stable relationship, and a willingness to make short-term sacrifices to maintain the relationship
a. Law of perpetual change b. Opportunism c. Alignment d. Commitment
________ refers to a work schedule that deviates from the normal or standard five 8-hour days
Fill in the blanks with correct word
Usually in cases where there is a known principal, the agent has liability for, and rights under, contracts made on behalf of a principal
a. True b. False Indicate whether the statement is true or false