Aggressive people are direct, honest, and expressive.
Answer the following statement true (T) or false (F)
False
Assertive people are direct, honest, and expressive.
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Unhappy customers are ______ as likely to pass on negative comments than happy customers are to pass on positive comments.
a. just b. twice c. three times d. five times
According to the text, the most logical budget-setting method in advertising is the ________ method
A) adaptive-control B) objective-and-task C) competitive-parity D) affordable E) percentage-of-sales
Cognitive shortcuts that influence the way people process information regarding groups and group members are defined as ______.
A. stereotypes B. prejudices C. ethnocentrism D. agentics
Technically a trust is a situation where the title to property is divided into two parts: legal title and equitable title
a. True b. False