Jose is assigned to coach a Little League team that finished in last place during the prior season. He has heard many parents talk about the lack of skill on the team. Sure enough, the team finished in last place again. According to _____, this out come
was more likely.
a. theself-fulfillingprophecy
b. performingidentities
c. theself-esteemperspective
d. the generalized other perspective
Answer: a
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The United States is a country of ______ from all over the world.
Fill in the blank(s) with the appropriate word(s).
Nonverbal communication can either be ________ or ________; meaning we can decide
to send a message using our body, voice, or use of time or we can send messages we are unaware we are sending or don't mean to send. Fill in the blanks with correct word
Shanta is about to ask for a commitment from her client in purchasing her product. Which two things should Shanta do?
A. Question the client's intent, overwhelm the client with information B. Do not pressure the client, leave quietly C. Act disappointed, tell story about how broke she is D. Ask an obligating question, sit back and listen
Reflecting back on the conversation is most appropriate during the __________ stage
Fill in the blank(s) with the appropriate word(s).