A speaker should not try to address the listeners’ negative responses directly; it will only increase the hostility they are already feeling
Indicate whether the statement is true or false.
Answer: FALSE
You might also like to view...
Provide a brief explanation of social exchange theory. Using this theory, discuss the costs and
rewards of a relationship you have had (past or present). What will be an ideal response?
Artifacts are numerical representations of information about people, events, and phenomena
Indicate whether the statement is true or false.
The people in which career choice of organizational communication direct the activities of an organization by using human and material resources?
a) Managemen b) Consulting c) Education d) External communication
Collin held up two fingers as he said, "The second step in the process is to tighten the bolt." Which step of using a gesture does this illustrate?
A. accommodation B. relaxation C. anticipation D. implementation