A speaker should not try to address the listeners’ negative responses directly; it will only increase the hostility they are already feeling

Indicate whether the statement is true or false.


Answer: FALSE

Communication & Mass Media

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Provide a brief explanation of social exchange theory. Using this theory, discuss the costs and

rewards of a relationship you have had (past or present). What will be an ideal response?

Communication & Mass Media

Artifacts are numerical representations of information about people, events, and phenomena

Indicate whether the statement is true or false.

Communication & Mass Media

The people in which career choice of organizational communication direct the activities of an organization by using human and material resources?

a) Managemen b) Consulting c) Education d) External communication

Communication & Mass Media

Collin held up two fingers as he said, "The second step in the process is to tighten the bolt." Which step of using a gesture does this illustrate?

A. accommodation B. relaxation C. anticipation D. implementation

Communication & Mass Media