A) a computerized network for buying and selling stocks B) the oldest and most popular organized stock exchange

16) NASDAQ
17) NYSE
What will be an ideal response?


Answers: 16) A 17) B

Business

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Because rumors and criticism can spread around the world in a matter of minutes, how should companies handle comments on social media sites?

A) Companies should respond on a case by case basis. B) Companies should respond only to positive comments. C) Companies should respond only to negative comments. D) Companies should consult the legal department and other experts before responding to comments. E) Companies should respond using the direct format for messages.

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Which of the following is the best example of a stalling objection?

A. "Your price is too high for the quality." B. "Frankly, your competitor makes a more efficient refrigeration unit." C. "Sounds good! I'll need to clear it with my boss before I can make a purchase." D. "I think you have a great product, but at this moment we don't need a new security system." E. "You've got to do better than that with the price and financing."

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An effective way to respond to some objections is to use someone else's experience as proof. This technique is called the:

A. boomerang method. B. third-party answer technique. C. counterbalance method. D. jury of executive opinion method. E. outside reference technique.

Business

Perfect Builders makes all sorts of moldings. Its standard quantity of material allowed is 1 foot of wood per 1 foot of molding at a standard price of $2.00 per foot. During August, it purchased 500,000 feet of wood at a cost of $1.90 per foot, which produced only 499,000 feet of molding. Calculate the materials price variance and the materials usage variance, respectively

A) $50,000 F and $2,000 U B) $49,900 U and $2,000 F C) $50,000 F and $1,900 U D) $49,900 F and $1,900 U

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