Dave owns several computer repair shops across the Midwest, and he has set a goal for his company of cutting costs in all his locations over the next three years. Dave has set a(n)
A. tactical goal.
B. management guideline.
C. business plan.
D. strategic goal.
E. operational goal.
D. strategic goal.
Strategic goals are set by and for top management and focus on objectives for the organization as a whole.
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In performance appraisal, evaluation of a salesperson’s “tenacity” and “enthusiasm” would be classified as a ______ appraisal.
A. behavior B. trait C. results D. process
Which of the following is not listed in the text as one of the three general sources of organizational conflict?
A. substantive conflict B. affective conflict C. interpersonal conflict D. process conflict
If a normal loss is anticipated on all jobs, the overhead application rate should include an amount for the cost of defective units less disposal value
Indicate whether the statement is true or false
The legal matter in a client's dispute is the:
A) fact. B) holding. C) issue. D) opinion.