List the eight steps to identify use cases using the user goal technique


1 . Identify users
2 . Classify users by functional roles
3 . Also classify by organizational level
4 . Interview each type of user in each classification to identify goals
5 . Build a preliminary list of use cases
6 . Remove duplicates and inconsistencies
7 . See where different users have the same needs (same use cases)
8 . Review lists with each type of user

Business

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