Regarding controllable costs, which of the following statements is incorrect?
A) The production manager cannot make the decision to replace older equipment.
B) All costs are ultimately controllable at the upper levels of management.
C) The production manager is not responsible for avoiding waste of direct materials.
D) The production manager must be able to control all costs of his or her department.
C
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____________ is ordering an outcome, when a manager relies on his or her formal authority and power to resolve a conflict, but the needs of the other party are largely ignored.
A. Accommodating B. Compromising C. Problem solving D. Forcing E. Avoiding
The ratio that compares the financial investments a company puts into gaining and keeping customers to the financial return on those investments is referred to as
A. share of customer. B. customer focus. C. customer equity. D. lifetime value. E. dollar fill rate.
Select the greatest advantage of horizontal channel integration.
A. The flexibility of the channel is decreased. B. The markets are more heterogeneous. C. The expanded number of units is coordinated. D. Efficiencies in advertising, marketing research, and purchasing are increased. E. Planning and research are increased to cope with increased competition.
A theorem that allows us to use the normal probability distribution to approximate the sampling distribution of sample means and sample proportions whenever the sample size is large is known as the _____
a. approximation theorem b. normal probability theorem c. central limit theorem d. central normality theorem