Why might a firm choose to strengthen the relationship between itself and its suppliers?
What will be an ideal response?
A successful answer will note that strengthening the buyer–supplier relationship can occur because of a desire to improve quality, reduce prices and increase profits, drive future sales growth, etc.
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______ is the ongoing process through which individuals adjust their behavior based on experience.
A. Learning B. Consensus C. Unanimity D. Intellect
____ listening is particularly important when interacting with customers over the telephone or via the Web because they cannot see you nodding your head or making eye contact.
A. Dynamic B. Active C. Proactive D. Non-visual
A manufacturer seeking to maximize its sales should utilize _____ distribution
a. dual b. intensive c. selective d. exclusive
The abbreviation "P.A." in the name "Conrad & Drake, Accountants, P.A." means that this organization is A) a private association
B) a professional association. C) a public association. D) a publicly administered corporation.