For conversational exchanges, it's hard to top instant messaging. The technology is replacing both email and voicemail in many business situations because ___________

Fill in the blank(s) with the appropriate word(s).


Answer: it costs less and allows rapid response

Communication & Mass Media

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In 2017, the use of English for Internet content was approximately ______.

A. 92% B. 72% C. 52% D. 32%

Communication & Mass Media

Which of the following is NOT a guideline for constructing a speech conclusion?

A) Reinforce your purpose by reviewing your main points. B) Leave your listeners with a memorable thought. C) Let your listeners know that you are finishing the speech. D) Make your thesis clear to your listeners. E) Let the audience tie everything together.

Communication & Mass Media

The logical, reflective examination of information and ideas to determine what to believe or do is the process of _______

a. message encoding b. critical thinking c. behavior examination d. reflective analysis

Communication & Mass Media

Trevor gave a speech asking his managers to adopt his

plan for outsourcing housekeeping services. This is an example of a(n) a. oral report. b. recommendation. c. introduction. d. briefing.

Communication & Mass Media