According to the former CEO of Hanover Insurance, learning organizations require that everyone feels and supports a compelling purpose. What is the most difficult aspect of creating this learning organization?
A. Communicating an image of the future that draws people in and speaks to them
B. Putting systems in place for training
C. Getting the shareholders to agree with the CEO
D. Find the resources for the necessary educational training
Answer: A
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Doug Roberts is the leader of an industrial sales team. He leaves much of the actual selling to his salespeople. However, each Friday, he takes one of his ten best customers to lunch. He often discusses the local sports teams and what is going on in the area, but he is always sure to talk about the industry and the companies that his customers do business with. Doug Roberts is engaging in ______.
a. social astuteness b. interpersonal influence c. networking d. apparent sincerity
To which Fifth Amendment provision in the U.S. Constitution do the Miranda rights refer?
A. parole eligibility B. privilege against self-incrimination C. inordinate seizures D. double jeopardy
Punctuate the sentence correctly. Turn left at the next stoplight
When a company seeks consumers who are active users of Facebook and Twitter, this is an example of how ________ ________ can be used as a market segmentation strategy.
Fill in the blank(s) with the appropriate word(s).