Skills people need to use and support the specific products and technologies the service desk supports are referred to as ____ skills.
A. business
B. computer
C. technical
D. analytical
Answer: C
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A security has a price of $3,000 and an amount to be repaid in a single payment of $3,400. What is the amount of interest on the security?
What will be an ideal response?
Aric purchased a digital camera at a significant discount. Though the camera did not have all of the features he had wanted, he was pleased with the reduced price
Aric thought the photos he took with the camera were of a high quality, but he was disappointed that the camera did not have a larger memory and that its batteries needed to be replaced so frequently. Aric is best described as a ________ customer. A) loyal B) delighted C) defecting D) product champion E) switchable
Purchase allowances refer to merchandise a buyer acquires but then returns to the seller.
Answer the following statement true (T) or false (F)
Which of the following is NOT an advantage of using strategic alliances to support global strategies?
a) they can the firm establish technological standards for the industry. b) they enable firms to better implement a transnational strategy. c) they allow firms to share the fixed costs and associated risks of developing new products or processes. d) they are a way to bring together complementary skills and assets that neither company could easily develop on its own. e) they may facillitate entry into a foreign market.