________________ are movements, signs, or gestures that have widely understood and accepted meanings.

a. Illustrators
b. Emblems
c. Artifacts
d. Affect displays


b. Emblems

Communication & Mass Media

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When interviewing on the phone it is important to:

A. Ask before you use speakerphone B. Ask if anyone else is listening or can hear your conversation C. Speak as loudly as possible to ensure clear messages D. All of the above E. A and B only

Communication & Mass Media

Those high in anxiety about communication are less likely to engage in leadership attempts than those lower in communication apprehension

Indicate whether this statement is true or false.

Communication & Mass Media

Did The Body Shop risk charges of buying off a critic by hiring Hanson, who had ties to Business Ethics magazine?

What will be an ideal response?

Communication & Mass Media

A new reporter who wants to determine the types of stories that matter to readers and editors and haven’t been overdone should ______.

A. read through the publication’s archives B. search the Internet for topics and story ideas C. read competing publications D. conduct a poll of the audience

Communication & Mass Media