When the Pharmaceutical Manufacturers Association spent eight million dollars creating and placing a print campaign arguing that the most expensive drugs represent just five percent of national health care expenditures, the association was using
public relations.
Indicate whether the statement is true or false
FALSE
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Which of the following answers best captures the idea of social accounting?
A. It is a way to measure a company's greenwashing efforts. B. It assesses customer loyalty that arises from CSR initiatives. C. It measures strategy, governance, stakeholder involvement, and follow-through in a company's CSR strategies. D. It develops a set of reporting guidelines and standards to assess a company's impact on social and environmental concerns. E. All of the above
If demand during lead time is normally distributed, and if the standard deviation of demand during the lead time is 50 units, then to provide an additional 34% service level, the number of additional units that should be held in inventory is ______.
A. 50 (= 50 times 1 standard deviation) B. 17 (= 50 ? 34%) C. 1,700 (= 50 ? 34) D. 150 (= 50 times 3 standard deviations)
The employees’ abilities, outside work activities, available resources, working conditions, and the style of management are important factors to consider when ____.
a. Conducting an appraisal of employees b. Diagnosing what is thought to be a motivation problem c. Diagnosing the team structure of a department d. Diagnosing the management hierarchy
To help deal with some of the emotion that has surfaced during the second meeting, group leader Kathy might
A) call for a standup meeting, which will probably shorten debate. B) ask that each person with a strong preference for either type of rental space, fully express his or her opinion including facts and feelings. C) explain that since this is a law firm, only facts, not feelings, can be entered into debate. D) explain to the group that disagreement on major issues is dysfunctional (harmful).