Reflexive language is an important element of oral language style because it __________.
A. educates the audience about the special terms associated with the topic
B. encourages repetition and aids memory
C. increases the speaker's credibility
D. helps listeners follow the speaker's thought progression
Answer: D
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Predispositions for oral communication have not been related to occupation choice, job satisfaction, productivity, advancement, or job retention
Indicate whether this statement is true or false.
What should you do if you don't know the answer to an audience's question?
Fill in the blank(s) with the appropriate word(s).
Answer the following statements true (T) or false (F)
1. The following is an example of overgeneralization: "We need a budget for the project by tomorrow or else we will cancel the project altogether." 2. Lisa does not get the promotion she wanted. She concludes that her boss doesn't like her and is probably still is upset that she accidentally spilled coffee on him two weeks. The following is an example of both personalization and mind reading. 3. Groupthink is a collaborative group decision making effort that has become popular in recent years as a valuable decision making tool. 4. Shared information bias is a common occurrence in teams where member's fear challenged or being challenged in their perspectives. 5. The Orientation phase of decision making involves brainstorming and proposing solutions to a given problem.
Identify and briefly explain the stages of the listening process
What will be an ideal response?