In order to be a recorded contingent liability, the liability must be possible and easily estimated

Indicate whether the statement is true or false


False

Business

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A customer service person comes 3 hours late to service your computer. Which of the following gaps best describe this situation?

A) the gap between customers' expectations and management perceptions B) the gap between management's perception and service quality specifications C) the gap between service quality specifications and service delivery D) the gap between service delivery and external communications

Business

When a food safety inspector enters your establishment, you should:

a Get out of his way and stay in another room until he is gone b. Make sure you have a good excuse for any possible violation c. Tell him to come back when your supervisor is there d. Accompany him/her around the kitchen and be as open as possible

Business

Given the following cost and activity observations for Bounty Company’s utilities, use the high-low method to calculate Bounty’ variable utilities costs per machine hour. Round your answer to the nearest cent.

Cost Machine Hours March $3,100 15,000 April 2,700 10,000 May 2,900 12,000 June 3,600 18,000 A. $0.11 B. $1,533 C. $1.75 D. $100

Business

Inappropriate reward systems may cause individuals to commit unethical acts.

Answer the following statement true (T) or false (F)

Business