Dominique was relieved to hear that Fred was coming to her stand-up show. “Fred laughs at everything, so he’ll probably make the rest of the audience laugh, too,” she thinks. Dominique’s thought process indicates she is expecting ______.
a. emotional effects
b. emotional afterglow
c. emotional contagion
d. emotional communication
c. emotional contagion
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In a resume, it is better to state, "Improved client relations by 56% in two years" than, "Helped improve customer relations" because:
A. It is better to be more specific B. The wordier the better C. It is best to describe performance in measurable amounts D. A and C E. B and C
Confirmation bias is a natural tendency that most people experience to some degree or another.
Answer the following statement true (T) or false (F)
To be grammatically correct, both the subject and verb must be
A. either object form or subject form. B. either singular or plural. C. at the beginning of the sentence. D. in the same tense.
Which of the following is mentioned in your textbook as a guideline for effective informative speaking?
A. Relate the subject directly to the audience. B. Personalize your ideas. C. Don't be too technical. D. All of these answers are correct. E. Both relate the subject directly to the audience and don't be too technical.