Larry is giving a speech to a multicultural audience and he
wants to increase effective listening skills. Which of the
following guidelines should Larry follow?
a. Avoid the use of presentation aids.
b. Do not use nonverbal cues.
c. Listen to the audience's verbal and nonverbal
feedback.
d. Speak in a quick and efficient manner.
c
You might also like to view...
Display rules tell people how
a. and when to display emotions. b. to interpret emotions when they are displayed. c. to increase their emotional intelligence. d. to reduce the intensity of facilitative emotions. e. to take responsibility for their feelings.
Answer the following statements true (T) or false (F)
1. Conflicts concerning facts or data are the easiest to resolve. 2. Compromise is typically the best way to resolve conflict. 3. A team leader who are not assertive, yet very cooperative will most likely have an accommodating conflict style. 4. The equity method of decision making states that everyone should contribute equally to a solution. 5. "The Harvard Negotiation Project" bases its approach to conflict resolution on four principles, two of which are separating people from the problem and insisting on objective criteria.
Self-worth is a term often used interchangeably with self-concept
Indicate whether the statement is true or false
Guidelines for sentence construction in speeches recommend that sentences be _____ rather than _____
a. figurative; literal b. indirect; direct c. active; passive d. long; short