Customer service is the process of satisfying the customer, relative to a product or service, in whatever way the customer defines his or her need, and having that service delivered with efficiency, compassion, and sensitivity.

Answer the following statement true (T) or false (F)


True

Business

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Which of the following entries ensures the proper separation of revenues and expenses between successive accounting periods?

a. adjusting; b. closing; c. reversing; d. general journal; e. purchasing.

Business

The pairing of entities that has meaning to the other parties, in which the understood form of present and future interactions influences their behavior today defines the word ________.

Fill in the blank(s) with the appropriate word(s).

Business

What is integrated marketing communication (IMC)? Explain how it differs from more traditional marketing communication approaches

What will be an ideal response?

Business

The marketing concept

A. is a definition of marketing to attract customers. B. focuses on selling and advertising to achieve organizational goals. C. focuses on production and selling to achieve organizational goals. D. is a strategy for achieving organizational goals by following management intuition. E. is a management philosophy that affects all organizational activities.

Business