At the end of a change project, measures shift in what way?
a. Measures become more important
b. Measures are communicated more heavily
c. Measures are used to determine impact rather than be diagnostic in nature
d. Measures get more complex and increase in number as the project moves toward its end
c. Measures are used to determine impact rather than be diagnostic in nature
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Identify a true statement about closing techniques used in a major sale.
A. An emphasis on getting the sale no matter what raises the possibility of getting a commitment. B. Closing receives very little emphasis in sales training. C. A high-pressure close is necessary when the salesperson has done a good job throughout the process of obtaining commitment. D. Reliance on closing techniques instead of engaging in identifying needs and providing solutions reduces the chances of making a sale. E. Salespeople are advised to concentrate on closing orders rather than on developing relationships with customers.
Some types of products travel better across borders than others. What types of products are most likely to be successful as straight extensions
What will be an ideal response?
Insert either measurement or evaluation:
a. Administering a satisfaction survey questionnaire with trainees at the end of a training session is a/an ______. b. Identifying what components of a Learning Management System are not user-friendly and what needs to be done to make them user-friendly is a/an ______. c. Having trainees complete a learning style questionnaire is a/an ______.
How are social media used to help facilitate the consumer decision process? What are the three most popular sites?
What will be an ideal response?