When you say what you dislike about your brother's new girlfriend, you are expressing
A. threats.
B. gossip.
C. jargon.
D. criticism.
Answer: D
Communication & Mass Media
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Worldwide, ______% of the population has access to the Internet.
A. 12 B. 23 C. 46 D. 78
Communication & Mass Media
According to your book, adjusting your message and delivery based on the knowledge and experience
levels of people with whom you are speaking is known as A. critical thinking. B. audience analysis. C. competent communication. D. media literacy.
Communication & Mass Media
Which of the following is NOT a measure of customer service?
A. Sales B. Training C. Profits D. Customer count E. Number of complaints and grievances
Communication & Mass Media
____ speech communities tend to regard talk as a way to accomplish concrete goals, exert control, preserve independence, entertain, and enhance status
A) Feminine B) Masculine C) Parallel D) Emotional
Communication & Mass Media