________ is a programming language invented by Netscape used to control the objects on an HTML page and handle interactions with the browser
A) VBScript
B) ActiveX
C) ColdFusion
D) JavaScript
D
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To amount to a nuisance, a property use must be illegal.
Answer the following statement true (T) or false (F)
Hospitality organizations have used the concept of theming to ______.
a. reduce the cost of constructing the hospitality environment b. add value to the guest experience and enhance it c. entertain the employees so that they work harder d. implement an effective, low-cost price strategy
Target and Kohl's have opened smaller-format stores designed to fit the needs of densely packed urban neighborhoods. This is an example of geographic segmentation
Indicate whether the statement is true or false
When using the SERVQUAL scale, a store focused on employee willingness to help customers and provide prompt service would likely pay the most attention to the results in the ________ dimension
A) creativity B) empathy C) assurance D) responsiveness E) reliability