Organizational culture can best be defined as __________
a. understanding of the power hierarchy within an organization
b. understanding personal relationships on the job
c. understanding how to better productivity in an organization
d. understanding an organization's identity and codes of thought and action
e. all of the above are definitions of organizational culture
d
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Identify the differences between assertive and aggressive communication. Write an assertive
response and an aggressive response, and to the following situation. Your description may be include both verbal or nonverbal responses. You were in a rush on your way to work, but you wanted to stop by a local department store and pick up some socks that were on sale. You quickly selected your purchase, and made your way toward the register. Two women behind the counter were having a great time talking, obviously not about business, and were ignoring your presence. What will be an ideal response?
The __________ is the source of the speech message
a. speaker b. interpreter c. context d. listener
Your text mentions all of the following definitions of "leadership" EXCEPT
A) human communication which modifies the attitudes and behaviors of others in order to meet group goals and needs. B) an influence process directed toward goal achievement. C) an interactive, social process. D) Leadership occurs when one group member modifies the motivation or competencies of others in a group. E) one person who possesses a specific set of skills that are inborn and cannot be taught.
Kevin decides he wants to hold a panel to discuss his favorite science fiction show at a nearby convention. When he arrives at the location, he sees many people dressed up as characters from the show. What type of audience will Kevin most likely have when he hosts his panel?
A) uninterested B) captive C) voluntary D) neutral