To understand individual differences, we must also have a high degree of _____________ and _______________.
What will be an ideal response?
Self-awareness and awareness of others
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An example of _______ would be when a manager expects employees to perform badly, they probably will, and when the manger expects them to perform well, they probably will.
A. a self-fulfilling prophecy, or the Pygmalion effect, B. the recency effect C. self-serving bias D. stereotyping E. employee engagement
Which of the following is a component of active listening?
A. It involves a lot of movement to maintain focus. B. It demonstrates little nonverbal involvement. C. It reflects the speaker’s message using non-verbal paraphrasing. D. It may include asking questions that encourage speakers to elaborate on his or her experiences.
Ease of doing business refers to the amount of effort it takes a firm to produce and promote a product.
Answer the following statement true (T) or false (F)
High product differentiation is generally accompanied by
A. higher profit margins and lower costs. B. decreased emphasis on competition based on price. C. significant economies of scale. D. higher market share.