Listening with the intention of learning something is ________ listening.
A. critical
B. informational
C. appreciative
D. empathic
Answer: B
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Answer the following statement(s) true (T) or false (F)
1. Political activists make use of public relations techniques to draw attention to their causes. 2. Dr. Martin Luther King, Jr., worked at making sure that when civil rights protestors were arrested for civil disobedience, the arrests would be covered by the press. 3. Companies should view social media as a way of interacting with their publics rather than just as a channel for transmitting marketing messages. 4. Videos displaying employee misconduct at a pizza shop created enough bad publicity that the shop eventually had to close.
A cliché is
a. the dictionary definition of a word. b. used to present specific information in a speech. c. an overused expression that may cause listeners to tune out. d. a concrete word or phrase which exemplifies clear communication.
The communicative, behavioral, and cognitive processes that influence individuals to join, identity with, become integrated into, and (occasionally) exit an organization is called_____
a. emotion labor b. integration c. assimilation d. orientation
________ distance describes the space we use when interacting with friends and acquaintances.
a. Intimate b. Private c. Personal d. Habitual