Which of the following is the BEST example of procedural fairness?

A. When Tia walked into the salon and asked to have her hair cut, the receptionist pointed to the sign that read, "To keep from inconveniencing our customers, this hair salon will not style the hair of anyone who does not have an appointment"
B. The small movie theater gave all patrons two free movie tickets for the night of their choice when the movie projector broke half way through showing the newest Brad Pitt movie
C. The hotel refused to help a man find a room for the night when he missed his scheduled flight
D. The restaurant charged the man for two meals when he sent back his overcooked steak and demanded one cooked correctly
E. Miriam decided the missing button was not important enough to make another trip to the cleaners and complain


Answer: A

Business

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