Chin believes that her primary responsibility is to her family, community, and employer. She considers the needs of her in-groups more important than her own needs. This example illustrates what type of culture?

A. Monochronic
B. Collectivistic
C. Low-context
D. Low-power-distance


Answer: B

Communication & Mass Media

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Before you begin your research in earnest you should start by asking yourself all of the following questions except: a. What terms and phrases can I define clearly on my own?

b. What statistics can I modify to prove my main points? c. What kinds of testimony will my audience want to hear? d. What examples and stories do I have?

Communication & Mass Media

In public relations terms, a “crisis” is which of the following?

A. damage to a client’s reputation that cannot be repaired B. a communication breakdown between the client and the public C. an attack on the client by the media D. an event that is perceived by the public as damaging to the client’s image

Communication & Mass Media

Coreen is in medical school as she works toward her goal of becoming an oncologist. She is required to take communication courses and learn interviewing techniques as part of her training. What model of physician-patient communication is Coreen most likely studying?

A. competitive B. patient-centered C. collaborative D. physician-centered

Communication & Mass Media

Mediation experts Stephen Littlejohn and Kathy Domenici suggest the following strategies for resolving conflict constructively EXCEPT

a. Show strength and conviction by supporting your own position. b. Speak to be understood rather than win. c. Focus on your own perspective rather than criticizing others' behavior. d. Explore ideas in new ways. e. Recognize that there are many perspectives rather than polarizing a dispute into only 2 points of view.

Communication & Mass Media