Charles is a charismatic leader. According to the text, he can influence his followers’ commitment by which of the following actions?
A. promoting lower levels of intrinsic motivation through goal accomplishment
B. emphasizing the linkages between follower effort and goal achievement
C. providing clear policies and procedures
D. creating reduced personal commitment by leader and followers to a common vision,
mission, and organizational goals
B. emphasizing the linkages between follower effort and goal achievement
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To _______, managers draw on the practices of more collaborative industries and add new programs and systems that collaborative accounts will value to the standard offering, or as options
Significantly, the supplier may not offer a number of these new programs and systems to transactional customers, even as options. a. flare out by unbundling b. flare out with augmentation c. harvest d. risk share
_____ compete on the basis of low prices, high turnover, and high volume
a. Discount stores b. Convenience stores c. Drugstores d. Supermarkets
An innocent misrepresentation occurs when an agent negligently makes a misrepresentation to a third party
Indicate whether the statement is true or false
A _________________ is something that a consumer buys to satisfy a want or need.
a. Product b. Brand c. Category d. Logo