Marketers publicize inbound toll-free numbers to consumers in television and print ads, direct mail, and catalogs. The benefit to sellers is that it presents an opportunity for consumers to order products and for the seller to build the relationship
A benefit to consumers is ________.
A) increased convenience
B) increased telemarketing calls
C) decreased telemarketing calls
D) 24/7 availability of support
E) a discounted price on the product
A
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Long-term notes and bonds have similar effects on the financial statements
Indicate whether the statement is true or false
The owner of Tools by Joe has hired a company to help him find out whether customers and potential customers would prefer to shop in his store or online. What type of research would this company be conducting?
A. predictive B. exploratory C. causal D. descriptive E. analytic
Providing effective customer service is relatively simple because it is usually clearer how to repair a negative experience than it is to provide an initial purchase experience that is satisfying to the customer.
Answer the following statement true (T) or false (F)
Which of the following is not one of the key drivers of manufacturing competitiveness in a global market defined by uncertainty, change, and complexity according to the Deloitte & Touche report?
A. facing the realities of globalization B. highly skilled workers C. health care system D. local market attractiveness