The owner of Tools by Joe has hired a company to help him find out whether customers and potential customers would prefer to shop in his store or online. What type of research would this company be conducting?
A. predictive
B. exploratory
C. causal
D. descriptive
E. analytic
Answer: D
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An employer's refusal to bargain collectively with a union that represents its employees is an example of an unfair labor practice under the Labor-Management Relations Act (LMRA).
Answer the following statement true (T) or false (F)
A leader who takes personal acceptance of performance outcomes associated with serving the interests of the stakeholder group(s) toward which he or she perceives responsibility has ______.
a. a sense of personal responsibility b. a sense of personal accountability c. a sense of procedural justice d. courage
Answer the following statements true (T) or false (F)
1. If an organization’s leadership is totally and publicly committed to a strategy of service excellence, then service is going to be excellent regardless of what kind of culture the organization has. 2. An organization’s strategy cannot succeed without a supporting culture. 3. If a hospitality organization’s culture is strong enough, guests will not be able to affect its cultural norms. 4. Managers must ensure their organizational culture is not affected by the national culture in which their organization is embedded.
Which of the following is a reason for the inadequacy in ad hoc attempts-internalizing external costs and assigning property rights to unowned goods such as wild species-to repair market failures?
A. The biomimicry problem B. The first-generation problem C. The backcasting problem D. The fungibility problem