_____ is a process of finding out about potential clients from friends, business contacts, coworkers, acquaintances, and fellow members in professional or civic organizations.
A. People surfing
B. Networking
C. Co-opting
D. Lead intermediation
E. Looking for the golden parachute
Answer: B
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Answer the following statements true (T) or false (F)
1. Global suppliers have shorter lead times as compared to the local suppliers. 2. Companies that have implemented postponement strategies have an increased range of customized products. 3. One of the features of managing customer services is the stock on hand. 4. An objective of the establishing customer service objectives is to make them ambitious.
After the initial screening the analyst will have a much __________ list of market prospects.
Fill in the blank(s) with the appropriate word(s).
Many researchers believe that a good way to avoid the problem of social loafing is to
A. increase the use of penalties, such as firing anyone caught loafing. B. create culturally homogeneous teams. C. use a mixture of individual and team-based rewards. D. restrict the freedom of team members. E. closely monitor team dynamics.
List four advantages of electronic mail communication