Which of the following income statement formats is most commonly used with flexible budgeting?
A. Sales ? Manufacturing costs ? Selling and administrative costs = Net income
B. Sales ? Variable costs = Contribution margin; Contribution margin ? Fixed costs = Net income
C. Sales ? Cost of goods sold = Gross margin; Gross margin ? Operating expenses = Net income
D. None of these answers is correct.
Answer: B
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When providing the bad news, which of the following would do least to minimize the potential negative feelings from the bad news?
A) Devote as little space to the actual bad news as possible. B) Devote as little time to the explanation of the bad news as possible. C) Use specific and concrete terms to ensure understanding of the bad news. D) Subordinate the news within a complex or compound sentence. E) Place the bad news in the middle of the paragraph.
Which of the following is appropriate when e-mailing customers?
A. Use dates, salutations, and friendly closes in e-mails. B. If you want to make sure that a message is understood, write it in all capital letters. C. Use flaming when appropriate in e-mails. D. Do not be afraid to send bad news via e-mail. E. Send the same message several times to make sure that it reaches the intended receiver(s).
A number of widely used reference styles are available for documenting the sources of information used in report writing. Identify two widely used reference styles and tell where one can obtain information on how to use them correctly
Damages that will be paid on a breach of contract that are established in advance are known as ________
A) contemptuous damages B) aggravated damages C) installment damages D) liquidated damages