ERP implementations often involve only minor changes to the organization
Indicate whether the statement is true or false
FALSE
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New developments included in the U.S. Equal Employment Opportunity Commission (EEOC) manual ________ discrimination by an American employer even when the employer is operating abroad?
a. Ignore b. Condone c. Prohibit d. Authorize
Charter Communications uses the order-call ratio to measure the performance of its salespeople. If, in the past year, a salesperson made $13 million in sales, called on 4,312 potential business customers (either by phone or in person), and got 1,216 orders, what was this sales rep's order-call ratio (to the nearest whole number percentage)?
A. 12 percent B. 355 percent C. 36 percent D. 28 percent E. 18 percent
Which of the following is true of quantitative methods of job analyses?
A. They are less systematic than conventional methods. B. They are more subjective than conventional methods. C. They are less accurate than conventional methods. D. They are more open to favouritism than conventional methods. E. They allow for statistical analysis of the results.
Sullivan said to his manager, "Theo, I need to tell you that I have received an unsolicited offer from a competitor. I've enjoyed my eight years at Smith Enterprises, and I'd like to stay. But the offered salary is 20 percent higher than my current salary. The other firm cited what I have learned this past year on the public works job as a particularly valuable skill." Sullivan is a highly valued employee, and Theo has been grooming him as his successor. If Theo were to consider market rates as an important indicator of worth in responding to Sullivan, Theo would most likely
A. transfer Sullivan to a division in another city where the competitor does not have an office. B. terminate Sullivan's employment for insubordination and lack of loyalty. C. explain to Sullivan that internal resource considerations establish Sullivan's salary. D. contact the competitor and inform them that Sullivan is "off limits." E. seek to retain Sullivan by increasing his salary by 25 percent.