What are management practices?
a. Rehearsals
b. Something doctors have
c. What managers do when they are managing in everyday organizational life
d. Illegitimate and non-sanctioned activities
c. What managers do when they are managing in everyday organizational life
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Which of the following is a good probing response?
a. Why do you feel this way? b. What do I do to cause you to feel this? c. Why don’t you try this solution? d. Why are you asking me?
Handling customer objections is often the most difficult part of the personal-selling process because it does not offer the salesperson a chance to fully stress the benefits of the product.
Answer the following statement true (T) or false (F)
Cornerstone, Inc. has $125,000 of inventory that suffered minor smoke damage from a fire in the warehouse. The company can sell the goods "as is" for $45,000; alternatively, the goods can be cleaned and shipped to the firm's outlet center at a cost of $23,000. There the goods could be sold for $80,000. What alternative is more desirable and what is the relevant cost for that alternative?
A. Clean and ship to outlet center, $23,000. B. Sell "as is," $125,000. C. Clean and ship to outlet center, $103,000. D. Clean and ship to outlet center, $148,000. E. Neither alternative is desirable, as both produce a loss for the firm.
How does post-purchase consonance affect the quality of postings?
What will be an ideal response?