Which of the following is not an asset?
A) Your house that you rent
B) Your car that you financed
C) Your coin collection given to you by your grandfather
D) Your textbooks
Answer: A
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The forward-looking marketing metrics signal aspects of the marketing plan that
may be failing. Indicate whether the statement is true or false
Which of the following is an example of a relationship strategy salespeople for XFormation could use?
A) Use mirroring and other subtle methods to create rapport and a good relationship with the customer so the customer ultimately buys. B) Understand all the training products they sell and how to customize a package for the customer. C) Examine how they can add value for customers so the customers will continue to contract with XFormation on a long-term basis. D) Give a presentation to the customer after planning out the objectives carefully ahead of time. E) Understand the customer's needs and what and how they need to buy.
A grocery store that trains its self-stockers to also check out customers at the cash register is using what type of capacity management technique?
a. Employee scheduling b. Yield/revenue management c. Self-service d. Employee cross-training
Which of the following is not a step in the integrative bargaining process?
A. Create standards for decision making B. Identify issues that need to be discussed C. Present a list of demands to the other party D. Understand each side's fundamental interests