Setting goals and assigning tasks are considered ________ behaviors in the context of path-goal theory.
A. relationship-oriented
B. affiliation-oriented
C. directive
D. instrumental
E. supportive
Answer: C
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The start-of-workday mood affects employees’ perceptions of ______.
A. supervisors’ moods B. coworkers’ moods C. customers’ moods D. direct reports’ moods
A salesperson can improve sales by personalizing relationships with customers.
Answer the following statement true (T) or false (F)
After building a prototype of his new device, Jacob is asked to conduct rigorous functional testing to see if the device meets performance and safety qualifications. This is part of the ____ phase of the new-product development process.
A. product design B. screening C. product development D. concept testing E. test marketing
The ________ spearheaded the development of the Simple Network Management Protocol (SNMP) and reviews performance standards for bridges, routers, and router protocols
A) ISO B) IEEE C) IETF D) FCC