Though marketers may make long-term gains with high-pressure selling tactics, this approach can do serious damage to short-term customer relationships

Indicate whether the statement is true or false


FALSE

Business

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A(n) _____ system serves as the primary interface for customers and the sales process.

Fill in the blank(s) with the appropriate word(s).

Business

The primary reason large U.S. companies send U.S. jobs abroad is because labor costs are higher in the United States. Such companies are said to be engaging in _____

a. employee export b. outsourcing c. inshoring d. joint ventures

Business

Return on investment (ROI) is a measure of performance under which perspective of the balanced scorecard?

A) Internal business B) Customer C) Financial D) Learning and growth

Business

Individual consideration is what motivates followers to carry through major changes in organizations.

a. true b. false

Business