Which of the following types of questions can be used by salespeople to change the topic of discussion to avoid embarrassing prospective customers or themselves by proceeding on a forbidden or nonproductive line of questioning?
A. Evaluative questions
B. Reactive questions
C. Probing questions
D. Tactical questions
E. Dichotomous questions
Answer: D
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The term whistle-blower is used to describe an individual who is willing to go public with charges about an organization doing something that is illegal or unethical
Indicate whether the statement is true or false
Which of the following is not a general category of shareholders' equity?
A) Net income B) Contributed capital C) Noncontrolling interest D) Earned capital
Describe the two different types of performance appraisals—objective appraisals and subjective appraisals—explaining the benefits and drawbacks of each.
What will be an ideal response?
________ appeals used to build interest in sales messages relate to status, ego, and sensual feelings
Fill in the blank(s) with correct word